Returns & Exchanges

At NatashaAloha, every piece is crafted with care and aloha. We want you to love your purchase and enjoy your island-inspired gifts!

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🌴 Personalized & Custom Orders

All personalized and custom items are made uniquely for you, so we are unable to accept returns or exchanges on these pieces.

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✨ Non-Personalized Items

We gladly accept returns and exchanges on non-personalized items:

• Contact us within: 7 days of delivery

• Ship items back within: 14 days of delivery, in original, unused condition

Please ensure the item is in its original packaging and condition.

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❌ Cancellations

We do not accept cancellations once an order has been placed.

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📦 Return Shipping & Conditions

• Buyers are responsible for return shipping costs

• If an item is not returned in its original condition, the buyer is responsible for any loss in value

• We recommend using tracked shipping to ensure your return reaches us safely

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💌 Need Help?

Questions about returns, exchanges, or your order? Please reach out via our [Contact Page]. We’re happy to guide you and ensure your experience is seamless.